Privacy Policy
Last updated: January 2025
1. Introduction
interstellar s.r.o. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website interstellar.guide and use our services, including SeekWhy.ai.
2. Information We Collect
We may collect information about you in various ways:
- Personal Data: Name, email address, and contact information you provide when contacting us or using our services.
- Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
- Payment Information: When you make purchases, payment processing is handled by third-party payment processors (such as Stripe). We do not store your full payment card details.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Improve our website and services
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our services (e.g., payment processors, hosting providers).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with any merger, sale of assets, or acquisition.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have certain rights regarding your personal data:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, please contact us at info@interstellar.guide.
7. Cookies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
interstellar s.r.o.
Email: info@interstellar.guide
ICO: 51 651 726 | VAT: SK2120748619
Slovakia, EU